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Frequently Asked Questions

Question: What cars does your software work on?

Answer:We are constantly adding support for more models, but our main focushas been on late model BMW and MINI cars including the latestDCAN-based cars. For a complete list of model coverage, please see ourModel/Feature Matrix.

Question: Does this software work on European Specification or cars sold outside of the USA?

Answer: Yes, this software works on all models we support regardless of the country in which the car was originally purchased.

Question: Can this software recalibrate the mileage?
Answer:On some models the software can be used to synchronize the currentmileage with the LCM, but this can only be done to instrument clusterswith less than 250km

Question: Can the software reset the service reminder? The car’s instrument cluster says 'Maintenance is due in xxx miles.'

Answer:Yes, the Bavarian Technic software can clear the service reminder onmost newer BMW vehicles. Some pre-1995 models use a special tool forclearing the service reminder and these are not supported by BavarianTechnic.

Question: What is the warranty?

Answer:Hardware purchased from Bavarian Technic is warranted against defectsin materials and workmanship for a period of six (6) months fromreceipt by the end-user. All defective hardware must be returned to usat the customer's expense. Bavarian Technic will ship repaired orreplacement goods to the customer at our expense using a comparablemethod of shipment. This warranty does not cover any damage caused byneglect or misuse.

Question: What about updates?

Answer: If you purchase an interface adapter from us you are entitled to free software updates for as long as you own the hardware.

Question: What can Bavarian Technic software do for my car?

Answer: Youcan read diagnostic trouble codes with their descriptions, and resetthe indicator light for most systems. You can also read real time data,activate components, and much more.

Question: Does the software allow you to readout the ECU's memory?

Answer:In some cases certain stored data is available for read-only. Example:you can read the VIN number that is associated with the DME, though youcannot change it.

Question: Why do you use USB cables?

Answer: USB is standard on all laptops made for the last 4 years while serial ports are almost non-existent.

Question: What type of USB port is required?

Answer: The Bavarian Technic hardware is compatible with both USB 1.0 and USB 2.0.

Question: Can I use this hardware with other software or other makes of cars?

Answer: OurUSB cable for BMW should never be plugged into any other car. Ouradapter uses BMW pins and may cause damage to other cars or the adapter.

Question: Can the software be installed on more than one computer?

Answer:Yes, you can install the software on as many computers as you like andyou can always download the latest version from our website.

Question: If one end of the cable plugs into the computer, what does the other end of the cable plug into?

Answer:The other end of the cable plugs into the car’s diagnostic port. Thisis the same port as used by OBDII. Our cable was only designed to workon BMW cars and should not be plugged into any other type of vehicle.

Question: Do you have a way to plug into cars with a round, 19-pin diagnostic connector?

Answer:Yes, we make an adapter that converts the 19-pin plug in the car to afemale OBDII diagnostic connector. This allows the software to be usedon cars built before model year 2000.

Question: I have a car with a round diagnostic connector and an OBDII connector. What connector should I use?

Answer: WhenBMW models (1996-1999) have both types of connector the the roundconnector should be used. The rectangular OBDII connector only providesaccess to the car’s engine module.

Question: How is the Bavarian Technic software installed?

Answer:Our software is installed dynamically using Microsoft® 'ClickOnce'technology. You simply follow the Download link on our Download page todownload and install the program. The program will be installedautomatically without the need to download and run a separate setupprogram.

Question: What are the pre-requisites needed to install the Bavarian Technic BMW program?

Answer:Your computer will need to have the Bavarian Technic USB driversinstalled, as well as the Microsoft® .net framework version 2.0. Formore information, please see our Download page.

Question: How do I download updates?

Answer:The software automatically checks for updates every time you launch theprogram. If an update is available, the program will ask you if youwant to download it.

Question: I installed the program from your website but now I cannot find the program on my computer. How do I start the program?

Answer:We do not install a desktop icon. To launch the program, click onStart->Programs->Bavarian Technic Software->Diagnostic Toolfor BMW. You can also start the program from our website by clicking onthe download link. Doing so will automatically restart the program.

Question: I bought a cable on ebay. Can I use it with your software?

Answer:If you purchased the cable from anyone other than Bavarian Technic orone of our authorized distributors, there are no guarantees the cablewill work. There are some imitation cables on the market that will notwork with our software. We highly recommend purchasing the tool directfrom us or an authorized representative.

Question:Can I activate components while viewing actual values?

Answer: Yes from the actual values screen just click on the activations tab to select the component to activate.